We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. We employ more than 1,750 dedicated professionals comprised of auditors, investigators, evaluators, and support personnel. Fax: (313) 226-4006, Phone: (915) 745-1654 James Hibbs, Assistant Regional Inspector General for Audit, Dallas Regional Office (Texas) Yes No Looking for U.S. government information and services? We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. DHS Office Locations DHS Office Locations Skip the trip, apply online! Region covers Connecticut, Delaware, Maine. 4141 N. Sam Houston Parkway East #300 Houston, TX 77032 United States. HUD OIG, Office of Audit Room 103 Field Office 5757 Corporate Boulevard Baton Rouge, LA 70808 (225) 448-3975. > IEA : DHS OIG agreed with this recommendation. Menu; Search; En Espaol; In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. In January 2022, DHS OIG officials said that through NAPA, they have conducted research to identify best practices and model succession plans in the OIG community and they had begun to draft a workforce plan. OIG Strategic Plan Department of Homeland Security Office of Inspector General Strategic Plan 2022 - 2026 0 1 2 3 4 Previous Pause Next COVID-19 Update Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. Share sensitive information only on official, secure websites. Official websites use .gov The time it takes to complete reports increased over the 4 fiscal years we assessed. If you have contacted other . (Recommendation 11), The Inspector General should implement a process for developing, reviewing, approving, and managing its organizational policies. Therefore, OIG has not addressed this recommendation based on actions taken to date with respect to the organizational changes in April 2021. The Office of Investigations (OI) conducts criminal, civil and administrative investigations of fraud and misconduct related to HHS programs, operations and beneficiaries. However, DHS OIG has faced a number of long-standing management and operational challenges that have affected its ability to carry out its oversight mission effectively. Washington, D.C. 20201 Fax: (703) 413-1833, Phone: (404) 588-3870 Washington, DC 20230 202. The Office of Innovation is considering and incorporating other offices' comments, and will subsequently provide the policy for leadership review. Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? Washington, DC 20528-0305, Report Corruption, Fraud, Waste,Abuse, Mismanagement Or Misconduct, DHS Office of Inspector General/MAIL STOP 0305 About Us . The Office of the Inspector General assists agencies and facilities in prevention efforts by investigating all reports of abuse, neglect and mistreatment in a timely manner, to foster humane, competent, respectful and caring treatment of persons with mental and developmental disabilities. Listing of key contacts organized by component agency. It has operated for 4 of the last 6 years, including 2020, without a strategic plan. 230 South Dearborn Suite 3964 245 Murray Lane SW Find an Office Assistance Self-Sufficiency offices help with food benefits (SNAP), cash for families (TANF), child care assistance (ERDC), refugee services and domestic violence. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. It has not established roles and responsibilities for an organization-wide quality assurance program. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Share sensitive information only on official, secure websites. Inspectors General: DHS OIG's Structure, Policies, and Procedures Are Department of Homeland Security, Office of Inspector General | LinkedIn HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. This office is critical for ensuring independent and objective oversight of DHS. HHS Headquarters. > Agencies EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Fax: (202) 616-9881, Phone: (202) 616-4550 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. An official website of the United States government. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. The headquarters also houses the main administrative and support staff . Fax: (817) 385-2080, Phone: (303) 335-4201
Actions to satisfy the intent of the recommendation have not been taken or are being planned.
,Actions that partially satisfy the intent of the recommendation have been taken.
,Actions that satisfy the intent of the recommendation have been taken.
, Executive Candidate Assessment and Development Program, The Inspector General should follow key organizational transformation practices when implementing any future changes in its organizational structure. Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. . HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. An official website of the United States government. OA - Boston 408 Atlantic Avenue Room 330 JFW Federal Building Boston, MA 02110 (617) 223-8640 Field Offices | USCIS field office Share. Office of Inspector General/MAIL STOP 0305 These organizational changes followed some of the key practices for organizational transformation, but did not follow other key practices. About Us . (Recommendation 3), The Inspector General should implement organizational performance management processes that are consistent with professional standards and leading practices. Frequent leadership turnover and associated shifts in leadership priorities have contributed to DHS OIG's long-standing management and operational weaknesses and impeded efforts to address them. About Us . (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. A .gov website belongs to an official government organization in the United States. To provide independent oversight and promote excellence, integrity, and accountability within DHS. 200 Independence Avenue, S.W. Additionally, in response to our Recommendation 15, DHS OIG officials said they are developing a policy that would establish the organization-wide quality control and assurance program. We will continue to monitor DHS OIG's efforts to align routine performance management training with this updated policy. or https:// means youve safely connected to the .gov website. Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. Houston Field Office | ICE - U.S. Immigration and Customs Enforcement Myra Hamilton, Acting Regional Inspector General for Audit and Assistant Regional Inspector General for Audit, New York City Regional Office (New York), Philadelphia Regional Office/Office of Internal Audit Team (Pennsylvania). DHS - Office of Inspector General Receive the latest updates from the Secretary, Blogs, and News Releases. Fax: Fax: (954) 496-8436, Phone: (609) 989-2698 (LockA locked padlock) Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Contact Us | Homeland Security - DHS In September 2022, officials said they were reviewing a final gap analysis report from NAPA and expect to complete the workforce plan by December 2022. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. An official website of the United States government. DHS OIG agreed with this recommendation. New York, NY 10005 DHS OIG fully implemented the dashboard in March 2022, and in May 2022, DHS OIG officials told us that it implemented a timeliness performance metric for audit and inspection and evaluation managers. Vacant , Assistant Regional Inspector General for Audit, Chicago Regional Office (Illinois) Privacy Policy | Legal Policies & Disclaimers | No Fear Act | Sitemap. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Additionally, according to DHS OIG, the Office of Innovation has drafted a directive and manual for the process and framework for developing, reviewing, approving, and managing its organizational policies. The OIG operates a hotline where DHS employees and others can report fraud, waste, abuse and mismanagement, or other criminal or noncriminal misconduct. DHS Inspector General?s office nearly dormant under Trump as reports Region 1 HHS Region 1 - Boston directly serves state and local organizations in Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Christopher Wilson, Assistant Regional Inspector General for Audit 200 Independence Avenue, S.W. Actions Needed to Address Long-Standing Management Weaknesses. or https:// means youve safely connected to the .gov website. We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Menu; Search; En Espaol; DHS OIG agreed with this recommendation. We also recommended that DHS OIG evaluate the structure of the organization and clearly define the responsibilities of each division and program office to ensure they are aligned with the OIG's strategic objectives and priorities (Recommendation 10). DHS OIG agreed with this recommendation. In response, DHS OIG developed a dashboard tool to assist offices in using Project Tracking System data to monitor project milestones. Gary Whitman, Acting Regional Inspector General for Audit Address. Ruth Dunlop, Assistant Regional Inspector General for Audit, Atlanta Regional Office (Georgia) They demonstrated how the dashboard can be used to assess performance against DHS OIG's performance measure for the percentage of completed audits, inspections, and evaluations that adhere to established or agreed-upon time frames (a measure in DHS OIG's FY 2022 and FY 2023 annual performance plans). Office of Inspector General - U.S. Department of Labor OFFICE OF INSPECTOR GENERAL Report waste, fraud, and abuse to the OIG Contact OIG Hotline 202.693.6999 800.347.3756 Fax: 202.693.7020 www.oig.dol.gov OIG Testimony Before House Committee on Ways and Means OIG Investigations Newsletter XLIII October 1, 2022 - November 30, 2022 In June 2021, we reported that DHS OIG had a July 2019 directive about strategic planning, however DHS OIG had not been implementing the directive to develop strategic plans or other organizational performance management processes. DHS OIG agreed with this recommendation. Answers to the most frequently asked question about DHS and its programs. DHS OIG agreed with this recommendation. Report financial crime by contacting a U.S. Secret Service Field Office. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Washington, D.C. 20201 Contact the Office of Inspector General | US EPA Share sensitive information only on official, secure websites. DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. An active investigation continues on Relator's other complaints. U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. Contact Office of Inspector General Report Fraud: Reports of fraud waste and abuse in all DHS programs. Stay informed as we add new reports & testimonies. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) The directive includes reviewer roles, responsibilities and time frames for draft and final products (reports and management alerts). News and Announcements. Field Office Location. State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. 501 I Street, Suite 9-200 In October 2021, DHS OIG officials said that the National Academy of Public Administration (NAPA) will provide support and guidance in the development of a workforce plan for DHS OIG. Return to top. No. Drive transformative change to improve DHS programs and operations and promote a safer homeland. Information and guidance about COVID-19 is available at coronavirus.gov. The Office of Innovation has cataloged organization policies and the corresponding responsible offices. U.S. Department of Health & Human Services (Recommendation 10), The Inspector General should implement a process to identify, analyze, and determine the appropriate response to risksthat is, the internal and external risks to achieving the organization's goals and objectivesonce DHS OIG establishes them in its strategic plan. Oklahoma City, Ok73105 Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Fax: (703) 413-1833, Phone: (703) 413-1855 Main Navigation. Return to top. DHS OIG agreed with this recommendation. Fax: (215) 717-2981, Phone: (415) 355-2700 Fax: (703) 413-1833, Phone: (404) 331-5928 The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. Share sensitive information only on official, secure websites. The toll-free numbers to call are 1 (800) 323-8603, and TTY 1 (844) 889-4357. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. 101 W Ida B Wells Drive Suite 4000 Chicago, IL 60605 United States (312) 347-2400. . OIG is headquartered in Washington, DC, and has three regional offices. We will continue to monitor DHS OIG's efforts to address this recommendation. These cooperative relationships ensure that our individual efforts are not in conflict and are properly coordinated. Staff in the Office of Innovation work with leaders in the Office of Audits and the Office of Inspections and Evaluation to coordinate on how the information can be used for planning purposes. U.S. Department of Health & Human Services 200 Independence Avenue, S.W. > About To contact a specific location of the Office of Audit, refer to the specific locations listed in "Our Locations" below. DHS OIG agreed with this recommendation. > HHS Regional Offices. . I am forwarding this complaint to DHS-OIG as a routine referral in my official capacity as a DHS internal affairs agency employee. One such policy relates to the responsibilities and authorities of the Office of Integrity, established in April 2021. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. (816) 268-0519 If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). Field Office Phone Number; ATLANTA FIELD OFFICE: 404-331-6111: BALTIMORE FIELD OFFICE: 443-263-1000: BIRMINGHAM FIELD OFFICE: 205-731-1144: BOSTON FIELD OFFICE: 617-565-5640: BUFFALO FIELD OFFICE: 716-551-4401: CHARLOTTE FIELD OFFICE: 704-442-8370: CHICAGO FIELD OFFICE . In September 2022, DHS OIG officials said they expect to have a workforce plan finalized by December 2022. In addition to its headquarters in Washington, D.C., the OIG operates audit and investigative regional and field offices across the country. With 14 offices investigating border matters, OIG is well-positioned to address border corruption cases. Southernwestern Region DHS OIG agreed with this recommendation. In September 2021, DHS OIG provided us with updated guidance documents that address professional standards and compliance statements. However, we noted in our report that the performance management sessions did not appear to be recurring trainings and, according to one DHS OIG senior leader, the organization had not determined how frequently those trainings would be delivered. DHS OIG has made progress in developing these key organizational performance management documents in recent years. Provide feedback and make complaints involving DHS employees, programs, components and other types of grievances. (916) 930-2388 Check-In Office. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. View the map that shows the 10 regional office locations. In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. You can also contact one of our investigative regional or field offices during regular business hours. Please direct all Congressional inquiries to OLA. Below you fill find contact information for those offices. Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin Region 6 - Dallas Arkansas, Louisiana, New Mexico, Oklahoma, and Texas Region 7 - Kansas City Iowa, Kansas, Missouri, and Nebraska Region 8 - Denver Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming Region 9 - San Francisco Office Directory - United States Department of Justice Office of the When possible, please use the following links and phone numbers when contacting the OIG: Hotline: Online Form 1-800-347-3756 Media and Congressional Inquiries: LaborOIGinfo@oig.dol.gov 202-693-7100 Members of the press who wish to be notified about OIG work, please email us at LaborOIGInfo@oig.dol.gov . A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. Check-In Office. A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. HHS Region 4 | HHS.gov ICE Field Offices | ICE - U.S. Immigration and Customs Enforcement Region covers Alabama, Florida, Georgia, Mississippi, South Carolina, Puerto Rico and the Virgin Islands. DHS OIG agreed with this recommendation. Email. . To fully address this recommendation, DHS OIG will need to ensure sustainment and consistent implementation of its organizational performance management processes-specifically through completing its plan to replace its existing directive so that its policy framework aligns with the agency's current approach. Email: foia@oig.hhs.gov Confirmation Number: (202) 619-2541 Press Contact Office of Inspector General Office of Communications U.S. Department of Health & Human Services Room 5541 Cohen Building 330 Independence Avenue, SW Washington, DC 20201 Phone: (202) 619-0088 Email: media@oig.hhs.gov Advisory Opinions DHS OIG agreed with this recommendation. U.S. Department of Health & Human Services DHS OIG senior leaders acknowledge that various challenges have contributed to these weaknesses, and have taken steps to begin to address some of them, as follows: These and additional weaknesses GAO identified are of particular concern given that OIGs need to maintain high standards of professionalism and integrity in light of their mission, according to quality standards for federal OIGs. Suite 2742 Atlanta, GA 30308 404.689.7068 1961 Stout Street Suite 12-400 Denver, CO 80294 720.464.1978 915 Second Avenue Official websites use .gov Fax: (415) 355-2731, Phone: (520) 620-7390 Yes No For more information, see our USCIS Visitor . Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . DHS OIG officials also provided an overview of resource allocation steps. GAO reviewed DHS OIG management and operations from fiscal year 2015 through fiscal year 2020. Western Region (Recommendation 8), The Inspector General should develop and implement a process to provide regular training and support for staff and supervisors so that they can consistently apply the organization's performance management policy, once DHS OIG develops and implements an updated performance management policy. In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. These practices include (1) ensuring top leadership drives the transformation, (2) setting implementation goals and a timeline, (3) dedicating an implementation team to manage the transformation process, and (4) involving employees to obtain their ideas and gain their ownership for the transformation. In October 2021, DHS OIG officials said they were evaluating the necessary frequency of refresher training for all managers and noted that they plan to align routine training with their updated performance management policy, which was completed in November 2022. Philadelphia, PA 19107 DHS OIG officials offered training to all managers on year-end performance management in September 2021 and October 2022. About DHS Contact Us DHS Mailing Address DHS Mailing Address Information on how to send mail to the Department of Homeland Security. 245 Murray Lane SW Office of Investigations | Office of Inspector General | Government Operations Support Division 1301 Constitution Ave. NW WJC West, Room B410 Washington, DC 20004 (202) 566 . HHS Region 4 - Atlanta directly serves state and local organizations in Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. Request a DHS speaker for speaking engagements, conferences, and other events. Fax: (312) 886-7065, Phone: (817) 385-2071 Menu; Search; En Espaol; HHS Region 10 - Seattle directly serves state and local organizations in Alaska, Idaho, Oregon, and Washington. The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. DHS Office Locations - Oklahoma DHS OIG agreed with our recommendation. IDHS: Office of the Inspector General (OIG) - dhs.state.il.us Myra Hamilton, Acting Regional Inspector General for Audit A .gov website belongs to an official government organization in the United States. Contacts & Locations | Office of Inspector General, Department of About Us | Office of Inspector General - DHS Please direct all media and/or general information inquiries to OPA. JCK Federal Building Select your region below for information on your Regional Office andRegional Director. Office of Inspector General U.S. Department of Labor - Contact OIG - DOL HHS Region 6 - Dallas directly serves state and local organizations in Arkansas, Louisiana, New Mexico, Oklahoma, and Texas. (Recommendation 21), DHS Office of Inspector General: Actions Needed to Address Long-Standing Management Weaknesses. PDF Investigation of DHS Employee Corruption Cases In July 2021, DHS OIG issued its FY 2022-2026 strategic plan. Contacts | Office of Inspector General