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Choose from countless Cash Back deals & discounts, also from your favorite brands & online stores. This charge is in addition to the amount originally paid for the tickets. Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. But, it's unlikely you'll be able to claim back any additional expenses such as travel or hotel accommodation in the event of a cancellation. 7.3 Additional Policies. Clear. 3.2 Other Information. I went back to Viagogo to ask for a refund. Welcome to viagogo's online ticket exchange (the "Site"). This does not affect our editorial independence. Say that you only used the tickets because you have a duty by law to keep your losses to a minimum. If You do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Services or this Site. Have we let energy giants make too much profit? Learn more. A CMA spokesperson said the watchdog was concerned about these reports of speculative selling.. Cons: Viagogo Reviews. If you have added a new payment method, remember to click on the "star" icon to make this your default method for getting paid. By browsing this website, you consent to the use of cookies. After you raised a dispute did paypal stop or refund deduction from card? If an event is rescheduled to another date, your tickets should be valid. The use of automated systems or software to extract data from this website for commercial purposes, (screen scraping) is strictly prohibited. The ticket seller is responsible for giving you a refund for tickets to a cancelled event. Nobody deserves to profit from concerts other than the musicians, crew, promoters, bar staff, and all who work on the events, and a ticket should only ever be worth the price printed on it., Original reporting and incisive analysis, direct from the Guardian every morning. Be the first to hear about special offers. Published: 12:47 GMT, 15 February 2022 | Updated: 12:47 GMT, 15 February 2022. You may find other users information to be offensive, harmful, inaccurate, or deceptive. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments. . Follow these simple steps to get your money back if you've got a problem with your tickets, 2. Can I deliver the tickets using a different delivery method? Ticket reseller Viagogo has been ordered to pay a penalty of $7m for misleading consumers. Red Hot Chili Peppers Tickets. Start today for 5% back on up to $1,000,000 in branded sales. Sadly I could no longer attend on the new date which was in October 2021. We are not involved in the actual transactions between Buyers and Sellers. During this time, the Site will be temporarily unavailable. Pay by credit . 6.7 Third Party Information. If this is also unsuccessful We will not offer a refund. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. Learn how. You had also spent quite some time sending emails and making phone calls back and forth with the company. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. INVESTING EXPLAINED: What you need to know about 60/40 - Norway's Equinor doubles stake in major untapped North Government pushed to ease rule stopping 'pension BUSINESS CLOSE: Arm to shun UK for US listing; Pearson Rightmove shrugs off housing market blues, Pearson profits lifted by English language demand, Arm to shun the City for Wall Street listings, Tesla cost-cutting fails to impress investors, Schroders profits plummet on volatile markets, Ted Baker-owner joins race for Hunter Boots, Put your question to our team of independent experts. If the face value has been reduced by the organiser, the refund will be for the discounted face value price paid. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. Your first port of call was to query this with Viagogo, which said it had paid the money to a card that was registered on your account, under your name. To register, You must provide your real name, address, phone number, and email address. 5.3 Disclosure of Information. Except for the express warranties stated in this agreement, viagogo provides the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. Start selling with Amazon. I offered my ticket for sale on Viagogo, and I recieved an e.mail that it is sold, they asked me to confirm the selling process and I did, but when I click on the button that would show me the buyer address it gives me "an error " !! a Split Payment transaction), we collect the payments within 24 hours of the first Buyer completing the transaction. You also say that despite being in contact with them for months, Viagogo only recently told you which bank the card that the money had gone to was with, which was what triggered your memory of the old account. Ask a question about Viagogo in Booking Services. 2.5 Tax on Seller Proceeds. 'Our multi-step security process to ensure the validity of account changes, including the input of any bank details, to protect our buyers and sellers is only one part of the assurances we provide. If (a) a sale is cancelled for any reason; (b) we reasonably believe that you have committed fraud or other illegal act or omission during any buying or selling activity; (c) you leave a sale unconfirmed for more than 48 hours and do not Report a Problem; (d) subject to the exceptions set forth in Section 2.10 and 2.15, you aren't able to deliver the exact seats that you listed on the Site or send the tickets (and related passes if any) on or before the Must Ship By Date or you otherwise fail to fulfill the sale of your tickets or related passes; (e) you send incorrect, misrepresented, invalid, fraudulent or counterfeit tickets or related passes for any sale or portion of a sale; (f) You otherwise owe viagogo a specific amount; or (g) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to, a late shipment fee or late delivery fee, reprinting fee, shipping re-routing charges, the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience, with a minimum charge of $30 per ticket (or the equivalent in their listing currency). Pay by PayPal, a free service to pay online without sharing your financial information. When you pay a company (rather than an ebay seller or individual), then it is often pending until that company processes your order and captures the pending payment. Ensure the debit/credit card details you provided are for a valid card with an expiry date in the future and sufficient funds to cover this order. It can be easy to mix up card details when shopping online, as many sites will require users to save their details, or auto-fill them when they are making a purchase. I entered the incorrect email when registering, how do I change it? 5.1 Investigations. Like. Dec-23-2017 03:49 PM. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you and viagogo Entertainment Inc ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). What do the ticket split type options mean? How do I edit my listing? The Viagogo Platform allows contracts for the sale of Tickets to be concluded. The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. This is so we can promote the sale of tickets and items that You list for sale. Instead, it was paid into the bank account that was saved on your Viagogo profile the one your wife had innocently entered years before. Almost all retailers now have an option to 'save this card for faster check-out next time'. where did nick turani go to college brian buffini net worth 2018 Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. 2.3 Username and Password. So its not int he sellers interest to sell fakes or not actually have the ticket. In all transactions there is an onus on the seller to agree to certain terms and conditions, which includes the right to sell a ticket. that provides clear information on your rights offering simple solutions to solve your everyday consumer problems. We will also add sales or value added tax on our fees as applicable. You also agree not to separately contact the Buyer at any time for any reason. 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And the viagogo 100% order guarantee covers both buyers and sellers, so rest assured, we've got . In the event that an event is cancelled or re-scheduled, viagogo reserves the right to cancel a sellers transaction.