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** Newark/Miami includes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Canada - Toronto Empty Container Returns. Evergreen Enterprises padding: 5px; Please contact Evergreen at 972-764-1350 for any demurrage questions. Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Motor Carrier SCAC. The tags are re-editable. Simply enter your chassis, container or booking number to print a copy. If you're returning your item because it is damaged, defective, or an error was made on our part, you will not be charged for return shipping. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us Incorrect email and/or password was entered. Any Sealink Card carrying truck driver that wants to work at APMT Elizbeth must complete the Safety Induction quiz by June. *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Remembers the users default region landing page. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Remembers the users tracking preferences on www.oocl.com (e.g. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. Appointments will lockout 30 minutes prior to the start of each hour. OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. Your online behaviour could be followed by these third parties. Don't miss out on sales, new arrivals and more. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. voyage, detailed container specification enquiry, carbon calculator, and display: none; Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Your user specific instructions are to be followed and supersede any instructions published here. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. eContainer is the tool which enables easy access to search for empty delivery locations. Pack your return securely, in the original package if possible. General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. Hover your cursor over the Terminal to see their Shift Definitions. Limited same day appointments will be available for certain transactions. When your package is ready do one of the following: For the U.S. Gate Opening Hours Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Port Everglades - first 7:00 AM following vessel departure COSCO: (866) 502-6726, 614 Terminal Way, ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 For disputes involving a change of paying party, written confirmation from the party who will pay is needed. When registering a dispute, please include the shipment number, container number, and a detailed description of the dispute including the applicable service contract number if pertinent to the claim. color: #FFF; We will provide feedback on your dispute within 5 business days of receipt. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. CMA CGM: (877) 556-6308 Activity location codes for demurrage and detention, Submission of release request instructions. A platform for our supply partners . Press submit when you are done. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Container : 60 containers max. Free Flow/Peel Pile Requirements Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. Stores Boolean values to check whether website must be animated. Announcements. To view free days and last free date information for containers, along with pickup and return location basis click here: Please find the Activity Location codes for Demurrage and Detention Invoices below. Contact information for the different equipment control teams can be found at the top based on the city you are looking for. print button, Terminal North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. Ends on the day that the empty container is gated-in at the agreed port or terminal. Please send all returns or exchanges to: For the most currentinformation, please contact your marine terminal, logistics provider or ocean carrier. Weve had a problem submitting your entries, please try again or check back later. Empty return locations can change any time without notice. Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment. Request. Allows the user to access multiple applications by using single sign-on. display: flex; The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. All returns and/or invoice adjustments must be accompanied by an Evergreen Enterprises return authorization number which can be obtained by contacting our Customer Support Team. The tags are re-editable. Contact us and we will respond within the next two working days. Empty Return Information 20' Dry, 40' Dry, and 40' High Cubes are Returned to Fleet Street - Berth 64 . Depot Information | Evergreen Call us at + 632 88860258 + 632 77281234 Contact us Local Contacts Branches Depot Information Depot Information CEBU PHILIPPINE MULTIMODAL FREIGHT SERVICES (PMFSI), INC. Beside Cebu Comm'l Bldg., Humabon St., Cebu, Philippines Learn More CENTRAL VISAYAS TRUCKING SVC. Learn more. , however not all transactions will be guaranteed. Are you having trouble making an appointment or paying a fee? Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Evergreen and COSCOcontainers use DCLIor trucker-owned chassis only. Port of Los Angeles Each appointment therefore is valid for two hours when including grace periods. If you have not, or just want to be sure, you can search the list we . Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. and 9:00 a.m. on the Waiver Date, in the time zone of the applicable terminal. Los Angeles - first 3:00 AM following container discharge DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). We handle a wide variety of cargo. Tampa - first 8:00 AM following vessel departure. Remembers if the user accepts or rejects the Cookies Notice. Were recognized nationally as a major container gateway, but also handle breakbulk, autos and bulk commodities. It . Look up rates for new shipments and inland tariffs. Stay up-to-date with all the current export receiving dates. Import Refrigerated Cargo - CY Deliveries - Price Increase. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. Copyright 2021 Advent eModal. Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). We are a leading container gateway in the United States. Appointment slots will open 7 days in advance (subject to change). Demurrage disputes for U.S. shipments can be raised by: For cargo after pickup, through our website maersk.com in the MyFinance section. Disputes due to inability to secure a rail reservation for export shipments: A screenshot indicating no reservations were available for each day of the receiving window as indicated on the booking confirmation. Terms & Conditions, PierPASS Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Together, the six shipping companies operate a modern fleet . You may be trying to access this site from a secured browser on the server. The Northwest Seaport Alliance We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. We handle a wide variety of cargo. Holiday Schedule <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button Shipping Line Contacts Status , }. Third parties and social media networks also place tracking cookies. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Refunds are in the } Non-operating reefer (NOR) is considered as Dry Container. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) At Evergreen Shipping Agency (America) Corp., Quality is our best assurance. width: 80%; .eg-eyebrow a { Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions Free time: Working Days Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. Customs Please key in your Shipping Line name for each terminal. The eContainer application will advise where to return an empty container in a given metropolitan location. Collects IP address of visitors, date/time of visits and visit time. example: YMLU8990900) in the box below to get . These days will be countable days within the free time period for demurrage and detention. Partial day closures are considered as a full working day and count towards free time. Where do I return my empty container? Ocean Carriers can participate directly by simply sending a standardized Excel file that is digitized and accepted into the application by eModal. Type your IDs here or use Ctrl+V to paste multiple IDs, Order and pay for additional services such as VGM. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. CLICK HERE All free flow piles must be picked up within 3 days of discharge. Country: United States however not all transactions will be guaranteed. UIIA Notification Region. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . form of the original payment, such as credit card or PayPal. Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. details, You can provide your consent by clicking Accept All. of Agriculture The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. After the search is done, details of appointed depot information will be shown in . Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. The tags are re-editable. background: #107661; Evergreen Line Empty Dispatch Information 20' 40' and 40' High Cubes are dispatched from Columbia Container Services 1100 Polaris St. Please enter container or booking IDs (Maximum 50 Entries). If your item is defective, you have one year from the date of purchase to return it. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Appointments for the day will be spread throughout the shifts. Our terminal partner websites and additional information on demurrage payment can be found here. Click on DnD Calculation tab. Long Beach - first 3:00 AM following container discharge Expiry Date: Until further notice Click EmptyReturns and scroll down until you find your area and size/type. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Please check your emails if you have not yet activated your account. } In the past days, both Rail Operators have now enforced restrictions on the return of empty containers (MT's) to those ramps, which has meant the need for us to secure additional empty storage . Ends on the day that the full container is gated-out of the terminal. Here is how to check the appointed depot information for empty container return. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. Pacific Maritime Association Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. This cookie is used as a unique identifier to track viewing of videos. Checks whether cookies are enabled or not. ATTN: MyEvergreen Returns .eg-eyebrow-right { Please login or create an account to access online services. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. At CY Rail Facilities working days are defined as Monday through Saturday. We rely on your consent for placing on your browser cookies which may collect personal data about you. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. If your container is not on the Empty Container Return Exceptions list, please click on the Empty Container Return Location link to find the empty container delivery location details. P.O. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Contact This information is compiled from terminal websites and updated by9 a.m. Monday through Friday. Everport. Import Empty Return Instruction ***IMPORTANT MESSAGE*** Please input complete container number (four letters and seven digits, no space in between or after. Need a custom quote or want to discuss your options. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. display: block; local information. We do not accept C.O.D. Our warehouse is currently experiencing delays. Finding solutions and creating opportunities is the name of the game. Search your BL number in the provided column. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. Empty container return locations Use the below overview to determine where to return empty containers in Canada. OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. Richmond, VA 23237. We will work directly with the retailer on these issues of consumer returns. .eg-eyebrow { Your complete guide to shipping to and from United States of America. Jacksonville - first 8:00 AM following vessel departure APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. At Ocean Ports and Inland CY Locations working days are defined as Monday through Friday except for Long Beach and Los Angeles.