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3. This was the promotion when we booked. Plus, your own feed of TPG content. We didn't use a TA for this upcoming cruise, but when I noticed prices had dropped I call Celebrity and went from an obstructed balcony to Concierge Class for $40 (total, not per person). It was also not possible for passengers to use the FCC to rebook the same voyage if the sailing proceeds as scheduled. For bookings made outside of the United States and Canada, a different cancellation policy may apply. Hank, I have let the agency know. Credits must be used by May 31, 2022, to book a new cruise that departs by Dec. 31, 2022. This doesn't always make it easy to determine when a new offer has come along that is better than what you already have. Under that policy, cruisers will forfeit anywhere from 15% to 100% of the amount they've paid, based on when they cancel and how long their sailing is. That's exactly the case with the Amex Platinum card. display: inline-block; (Under normal circumstances, it must be done at least four months out.). Call your TA and tell them what you found. Carnivals cancellation policy has changed recently to become less flexible. Very likely, as you are outside of final payment, and inside the USA. Celebrity does not give me any information because I booked with a CC Help Jenn I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing Web50% of total price. On previous cruises where I did use a TA, that's how it works. They've been making our trips better for over a decade! The shipping company considered as mismanagement, only allowed once. Passengers wishing to request a refund instead of a FCC can do so on Celebrity's website through December 31, 2021. Breeze through security with CLEAR lanes available at 100+ airports, stadiums, and entertainment venues and get up to $189 back per calendar year on your membership when you use your Card. EMS8, October 15, 2017 in Princess Cruises. It still might be better to cancel (and possibly lose a deposit) and re-book at a. I would be cranky if my travel agent didn't respond within a few hours. A lot of TA's just fill in forms to make arrangements and know little about the product.. Princess Cruises Best way to cancel and rebook a different cruise? -webkit-user-select: none; Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. If they cancel fewer than 60 days prior, refunds will be issued according to the temporary, flexible schedule. No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. Once the final payment date of your cruise has passed (and you've made said payment) price drops can be a bit more tricky, but you still have a few options. For booked guests, please review your booking confirmation email which contains the cancellation schedule and final payment terms that apply to you. Celebrity does not give me any information because I booked with a TA they only tell me call to your TA. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. -moz-appearance: none; For an explanation of our Advertising Policy, visit. Celebrity used to not allow this, but I think that has changed. In some cases, the answer is yes. Check It Out Cruise week report: New AmEx offer, best cruises for first-time cruisers, guide to gratuities and more. If because of the price drop, an ocean view stateroom, for example, is now only $950, lines will generally move you into an ocean view without charging you any more - as you've already paid their asking price. Whether missteps of first time cruisers, differences in priorities, or edge cases, were going to share 8. the differences between categories and room types. Heres a peek. 6.1k. The shipping company considered as mismanagement, only allowed once. -webkit-transition: background-color 0.2s ease-out; Before our 1st cruise, I read these boards for about two weeks. This entire situation is lousy.but its why we always talk about using only very reputable cruise agencies and performing your own due diligence.before using an agency. The FCC must be used on a sailing that departs within one year of when the FCC is issued. Although our practice is to issue a future cruise credit automatically, you may insteadcontact us to request a refund. AND don't use that TA again!! CC Help Jenn I have had better luck, slightly, with Melissa than the others. The only thing that my TA has said is if we cancel and rebook we might need to use a different credit card. Passengers are able to cancel closer to the sailing date if they or someone in their travel party tests positive for COVID-19. border-radius: 2px; The cancellation charge policies set forth above vary for single occupancy or for the third, fourth or higher occupants in a stateroom or for groups. You know that you can request that Princess take your booking backand then you can request whatever you like, in essence, acting as your own travel agent. Through a special arrangement with our friends and travel partners at TouringPlansTravel, you can save hundreds on your next cruise. Is the question specific as to whether the re-booked cruise can be considered a 'new booking' for purposes of prices and other perks? Your cruise is not covered under the temporary cancellation policy- or it is but you want a refund. If you have a deposit down (thus locking in your price) but haven't made final payment yet, this is generally a simple fix. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Click on your cruise lines name below to find out more. This is also true for anyone who tests positive for COVID-19 or who has been a close contact of someone who has tested positive within 30 days of embarkation day. I think your only recourse in this case is to call and hope they will handle this for you. The only issue is the T.A. font-size: 14px; Your current one is clearly not doing its job. :), Congratulations! Hopefully, you have an FCD in your account that you can use for the "new" booking. Let's say you paid $1000 for a cruise, and the cruise line will charge 25% if you cancel between 90 and 75 days prior to your sail date, returning $750 back to you. I just saw price on a Princess special running right now for new bookings with another online TA that is substantially cheaper. -moz-transition: background-color 0.2s ease-out; The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. For Passengers who have booked a CruiseTour and desire to cancel their tour portion while retaining the Cruise, refunds of the CruiseTour Fare (including any applicable supplement charges) shall be made in accordance with the following cancellation policy. This means however they have to feel out the maximum pricethey can get for different staterooms, without setting the price so high that the ships sails with empty rooms. So, my TA made a new booking for a same category suite on the other side of the ship, and then cancelled the original booking with Princess whilst promising to keep checking for my old suite to come back onto inventory so that they could move me back into my original suite. For bookings made through April 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive a credit for a future sailing. For bookings made prior to May 31, 2022, for voyages departing before September 30, 2022, passengers can cancel up to 30 days before sailing and receive a full refund to the original form of payment, minus any nonrefundable amounts, which will instead be issued as FCC. I had no problem in achieving this in the UK, on a cruise which is way out in the future, in order to get the benefit of a promotion without losing my preferred location. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. By I only used that agency once and had problems 20 years ago.