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Its location on this page may change next time you visit. Please potential customer of Petro do not use this company. They called at 2:30, said they had one stop before me and would be here around 3:30. . They are a higher price than anyone else. time, or property do not do business with Petro. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. When autocomplete results are available use up and down arrows to review and enter to select. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. I did notice that if you were more than 60 days late then they hold your oil for ransom. Our story begins in 1985, when we were a business unit within what was then known as Commercial Equipment. That's the Petro promise. A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. I had to call every time to get it. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. 6 Who are the largest shareholders of Petro Canada? Home heating oil equipment and services to help you save. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. In order for the price of $6.15 to even be contained within that average would mean that there were companies charging less than $3/gallon, which is of course ludicrious. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Talking with the customer rep her best response was their oil is SUPERIOR than most company. 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Petro Home Services is currently rated 4.6 overall out of 5. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. First, you have the variable plan which fluctuates with market conditions and offers no price protection. Don't renew your contract with Petro. Shame on us for not checking sooner but the bottom line is that they have been gouging us on pricing over 50% higher than the average in the area. Petro also has a range of other services to keep you comfortable at home all year round: "We would like to commend your employee who came to our house during the big snowstorm in February, when our oil furnace went out late in the evening. Well start sending you the news you need delivered straight to you. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Their delivery was on time. They installed a new boiler or furnace for oil. 9 West Broad St., 3rd Floor Stamford, CT 06902, US Get directions Employees at Petro Home Services Anne Ciaccio Mike Motsinger Direct Sales Manager at Petro Home Services Elizabeth (Liz) Cooper. I use and would recommend them to anyone. Stewart is an expert at this and he has an amazing amount of knowledge. We continue to plan and build for the future; the future of the industry, the future of our customers business needs. Star Gas Partners, L.P. They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! I emailed to the email address appeared on the new customer solicitation letter. When autocomplete results are available use up and down arrows to review and enter to select. heating & air conditioning/hvac, plumbing, heating oil companies. Yes, Petro Home Services offers warranties. Well its now been 24 hours later and several phones later with no email with my receipt. Natural gas services: use natural gas in your home? For more information about reviews on ConsumerAffairs.com please visit our I was told what the payment would be based on what I had used in oil the previous year. Punctual arrival, no-nonsense work, and good cleanup after. Our experts make it their mission to understand your home and the people in it. In 1992, we opened our first facility in Saint John focused on rebuilding gas pumps, acting as a central location for equipment distribution, and as home base for our service technicians. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. from Massachusetts to Virginia. Our experts make it their mission to understand your home and the people in it. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. Robinson Pump Service Ltd. joined the Petroservice family. Get oil when you need them without contract. Recently had a small oil leak and Vincent came out right away. If you continue to use this site we will assume that you are happy with it. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. Do all research and the reviews you are seeing is all real. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I left them in December and went with another energy group. Their parent company, Petro is rated an F on the BBB. 11/27/2018. We were told that the price would decrease as the market improved. . In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. Bloomberg Wall Street Week, hosted by David Westin, is a reinvention of the iconic Wall Street Week, which aired on PBS for over 30 years and was hosted by late financial journalist Louis Rukeyser. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. It bounced back. What are the three principles of cultural humility? From this location, we stepped out on our own, and in 1998 officially became Petro Service Limited. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. 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I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Specialties: With over 100 years of experience, Petro Home Services provides home heating oil, propane, air conditioning, plumbing, generators, chimney, and home automation services to East Coast customers from Massachusetts to Virginia. How could it be ok before and then not after. Regards, Petro Home Services. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. Petro Holdings, Inc. operates as a holding company. Petro Home Services - Home All Rights Reserved. That's peace of mind. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. Find your local office: See what services and offers are available in your area. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co I have fairly new furnace. Although I signed with them in November I had my first delivery 1-11-22. 7 Where are the petrol stations owned by Shell? This is a multi-location business. 145 talking about this. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. I was with them for 12 years. expression. Petro staff is always courteous, professional and does the job right the first time. Home Services in Phoenix, AZ. Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? Feel free to search through our home services resources and see if we can help to answer some of the questions you may have about various home systems, installations and maintenance requirements for Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. October 19, 2004. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. "Petro customer. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. Deliveries are automatic and we never run out of fuel. TERRIBLE!!! The company delivered oil even though there was lots of snow. The technicians were professional. Petro is the best. They are constantly breaking appointments, One appointment was from 8-12. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Petro Home Services | Home Heating Oil, Propane, and AC Services. Hence the high price. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. Service Technician. Put $0 down on the latest energy-efficient systems. Exceeded my expectations! Petroleum Services Ltd. joined the Petroservice team in August 2019. Your home is one of yourmost valuable possessions, and at Petro Home Services, we are committed to ensuring that it is energy-efficient and well-maintained. I have to give a star and giving this company one is is way too much. Woodbury, NY Easy Apply 19d. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. FAQ. Thats the Petro promise. Service call was under contract so no charge for the call. The finished basement smell terrible as well. There are many local companies out there does that. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. Data Provided by Refinitiv. STAR GAS ANNOUNCES SEVEN ACQUISITIONS Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. You can rely on our experts to take care of many other home comfort services, too and our dedicated team is always working to provide better service. For example, in February, the cost was $3.20, and in October, it was only $2.90. $60K-$65K Per Year (Employer est.) indoor air quality, and more to improve your lifestyle. Enter a Melbet promo code and get a generous bonus, An Insight into Coupons and a Secret Bonus, Organic Hacks to Tweak Audio Recording for Videos Production, Bring Back Life to Your Graphic Images- Used Best Graphic Design Software, New Google Update and Future of Interstitial Ads. Find your local office: See what services and offers are available in your area. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. My husband and I were not told in advance what the price of delivery would be, but after the delivery was completed, we received this bill for almost twice as much as we were quoted for the price of oil that very same day. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. BBB is here to help. I have not heard from him yet. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. I used Petro Heating and Air Conditioning Services to fix something. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. When autocomplete results are available use up and down arrows to review and enter to select. How do I know I can trust these reviews about Petro? Not only was he courteous and very knowledgeable about the problem, but he was also able to Maspeth, NY 30d+. BEWARE. And that's the Petro promise. Unbelievably professional and courteous business all around. Where are the petrol stations owned by Shell? This company want to charge for everything. I am very happy I chose Petro Home Services. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Why fireplace safety and cleaning your chimney matters. Who are the largest shareholders of Petro Canada? Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Will never do business with them again. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services.