Aritzia is an innovative design house and fashion boutique. Within 10 days of purchase, you can return your item and receive a refund to the original method of payment, at any boutique in the country you bought it from. Aritzia is a vertically integrated, innovative design house of fashion brands. The Company will continue to strategically invest in critical infrastructure across its people, processes, and technology. We took the next couple of weeks to analyze our business and during that time, we kept all of our people employed. With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. According to Bloomberg, the plus-sized market alone has $20 billion of buying power. The brand's mystifying success story has offered a glimmer of hope for brands who were harder-hit by the pandemic and looking for ways to rebuild. Gift cards may not be redeemed for cash or refunded unless required by law. The Company's expansive and diverse range of women's fashion apparel and accessories addresses a broad range of style preferences and lifestyle requirements. If you buy a product we have recommended, we may receive affiliate commission, which in turn supports our work. Some also reported that staff used a system of acronyms to racially profile customers in retail stores. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. We appreciate your patience during this time. From the beginning of this global pandemic, weve prioritized the health and safety of our people, our partners and our community. New launches for Aritzia this year include swim, Aritzia fans, which include A-list celebrities. Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience. You are a vital part of our community, now and forever. Get brilliantly crafted emails from Aritzia on sales, new arrivals and all things Everyday Luxury. To provide relief to frontline workers during this time, Aritzia donated $10 million of inventory through the Aritzia Community Care Program, which gifted 100,000 care packages of washable, low-maintenance garments designed for pre- and post-shift comfort to healthcare workers. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. If you return items purchased on aritzia.com via Afterpay in store, we'll refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Given this unprecedented period of uncertainty, there can be no assurances regarding: (a) the length of time Aritzia's retail locations will be closed as a result of COVID-19; (b) the COVID-19-related impacts on Aritzia's business, operations and performance, including its ability to remain on track to meet or exceed its stated fiscal 2021 performance targets, (c) Aritzia's ability to mitigate such impacts; (d) credit, market, currency, operational, and liquidity risks generally; and (e) other risks inherent to Aritzia's business and/or factors beyond its control which could have a material adverse effect on the company. To date, its actions include donating $100,000 to Black Lives Matter and the National Association for the Advancement of Colored People (NAACP); implementing mandatory training and education on systemic racism, racial inequality and social injustice (courses are required for all current and future members of the team; the education covers conscious and unconscious bias, micro-aggressions, stereotypes, inclusive language, privilege, effective ally-ship, and more). Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. For purchases made in store, you can return or exchange your purchases in store only. We learn, we refine, we continue to make changes, Wong shares. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. As for what products shoppers can expect to see rolled out in expanded sizing, and when, Hill says Once weve gauged the response to this collection, well be able to assess further expansion. This spring, the brand rolled out its Babaton collection, which offered up to a size 18 on a trial basis. Interested? Our goal is to do our part for the global well-being. E-commerce revenue remains strong, though growth has moderated since most of the companys stores have reopened, he said, and is currently trending 50 per cent to 100 per cent higher than last year. Quebec-headquartered retailer Simons also charges a fee of $9.99 plus tax on "each return request," although those who sign up for the brand's free membership can bypass this. Were committed to being both responsive and responsible as we move forward with everyones safety in mind. Join The Zoe Reports exclusive email list for the latest trends, shopping guides, celebrity style, and more. In its Q3 results, Aritzia reported that its e-commerce revenue was up 78.5% vs.Q3 last year. Return Processing Times. We conceive, create, develop and retail fashion brands, each with its own vision and distinct aesthetic point of view and all with a depth of design and quality that provide compelling value. With your continued loyalty, weve raised over $4.4 million to support our people and their families. The return-to-work policy, including masking and antigen testing, for employees and students with COVID-19 remains unchanged. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. To order copies of As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. Right now, all proceeds will go to the Aritzia Community Relief Fund to support families. Its collection of ribbed tanks, super-soft sweatsuits, and even easy tees and joggers have been seen on influencers and celebrities alike and it's not hard to see why. This post has been updated from its original form for clarification. Warm wishes and happy holidays to you and yours. Without the luxury of time to prepare, weve been thrown into a world crisis. ), Architectural and interior photography of Aritzia Super World NYC. Not only did this aesthetic reflect consumers' stay-home reality, creating styles they could see themselves in it also, in many ways, called upon the influencer-popularized It-girl aesthetic, through which Gen-Z millennials are used to shopping online. Were doing our best to balance whats right for our people, our clients, our partners, and our communities. The adjusted net loss was $24.9 million or 23 cents per diluted share compared with net income of $18.5 million or 17 cents per share rrmfor the first quarter the previous year. The Aritzia Refund policy is similarly strict . As part of the Aritzia Community Care Program (Aritzia invested $10 million into the program), the brand gifted 10,000 U.S. frontline healthcare workers fighting COVID-19 with custom clothing packages. Please note swim tops, bottoms, one pieces and accessories can only be returned online. May 5, 2020 On this day, Giving Tuesday Now, which celebrates the global power of human connection and strengthening communities, Aritzia is launching the Aritzia Community Care Program, a $20 million initiative to gift 150,000 Canadian frontline healthcare workers with custom-designed clothing packages to help prevent the spread of the virus as they fight the COVID-19 pandemic. The Company cautions that the list of risk factors and uncertainties described above and in the AIF is not exhaustive and other factors could also adversely affect its results. Were happy to find out for you, please contact our Aritzia Concierge team on our aritzia.com live chat or email. Aritzia's Community Care Program is an initiative to donate a total of $20 million worth of clothing to frontline healthcare workers. Were following every protocol and doing everything we can in our boutiques, distribution centres and support offices to ensure the safety of our people, our community and you. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. As a fashion brand that is leading with empathy, action and innovation, and an optimistic story in the retail landscape, Aritzia is experiencing success by doubling down on a formula that is working. We feel a tremendous amount of empathy for those affected by COVID-19, and like all of you, were extremely grateful for our fearless frontline workers. You can pick it up as soon as the store reopens. Some of our new health and safety measures include: ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. The brand declined to comment on this shift in sizing. On the heels of a successful International Womens Day with its WomenWomen (or Women to the Power of Women) capsule collection and campaign that was released in March 2021, and a 2020 filled with growth, new store openings and a successful e-commerce strategy, Aritzia is making its mark as the destination for everyday luxury. Can I make changes to my aritzia.com order after I submit it? If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. When asked if Aritzia has plans to expand its size offering to better represent the American shopper, Hill shares that there are plans to "offer this in some products." Free shipping & free returns on all orders, all the time. We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. to colleagues, clients or customers, or inquire about Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. If youre returning multiple items, please try to include all items in one box and use one Return Label (even if they arrived in separate shipments or boxes). Our boutiques are officially reopening. Toronto Star articles, please go to: www.TorontoStarReprints.com, Conversations are opinions of our readers and are subject to the, The Toronto Star and thestar.com, each property of Toronto Star Half of the leases the company has signed were negotiated after the pandemic began and reflect what he called compelling post-COVID financial terms.. CEO & Founder. "The shift to models providing our images from their homes is working well for now, and seems to be continuing to resonate with our clients," says Hill. Join the Aritzia Research Community for a chance to provide valued feedback and receive an Aritzia gift card in return. Our approach is modelled after the successful implementation at our Distribution Centres and Concierge hubs, where weve not had a single positive case of COVID-19 to date. Box 500 Station A Toronto, ON Canada, M5W 1E6. For purchases made online, you can return your purchases online and in store. Don't worry, you can unsubscribe from our mailing list at any time. The fund continues to provide financial continuity to our people who have directly or indirectly been affected by our store closures due to COVID-19. While Aritzia is no stranger to designing its own signature brands, it created a limited-edition capsule collection to celebrate an equation at the heart of it all Women to the Power of Women which dropped ahead of International Womens Day, this past March. So when we say that real change starts from within, we believe that we can impact change most by starting with the 4,000 people that are at Aritzia., We are optimistic about the future, Wong states. Returns are free within the US when signed into your Aritzia account. Our boutiques are officially reopening. After the Black Lives Matter protests last summer, Aritzia started by investing $1 million to expand and strengthen its Diversity and Inclusion Program and established an Executive Diversity and Inclusion Committee led by Wong. Aritzia is also in a good position thanks to e-commerce growth to expand its product lines by offering different sizes, lengths and colours; as well as new categories, such as swim, intimates, bags, shoes and beauty, he said. Your response to our Thanks To You Sale has been overwhelming, humbling, nothing short of inspiring. TnAction Spring 23 just launched. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. (To date, Aritzia boasts ten signature brands ranging in demographic and price point, including TNA, Babaton and Wilfred.). In the less-distant future, changes in new products could be seen as soon as next month, with its Fall/Winter 2020 collection launching in August. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. VANCOUVER -- Clothing retailer Aritzia Inc. is closing all of its stores until further notice as businesses across the country move to help reduce the spread of COVID-19. Get our Fashion & Beauty newsletter by tapping the button below. So we did not layoff or furlough anyone as it related to COVID-19. (Aritzia currently has approximately 4,000 team members.). Frontline healthcare workers sanitization standards pre- and post-shift require a washable, easy-wear wardrobe to be worn to and from work to prevent the virus spread. All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . "Aritzia is committed to ensuring the financial continuity of both our internal team and the employees of our overseas partners impacted by COVID-19. A Cisioncompany. Effective immediately, the Company will also shift all Support Office employees to flexible working arrangements. 16, Aritzia had closed all its stores, working quickly to reroute its business through digital channels. Every day Im honored to work alongside a world-class team of smart, ambitious, talented women building and thriving in long-term careers, Wong shares. And well do absolutely everything in our power to keep it that way. Friends and Family passes to Aritzia Warehouse Sale selling for $40 online Many Metro Vancouverites have been waiting for their chance to grab Wilfred, TNA, Babaton, and Sunday Best items at a 50 to 90% discount. It will also be donating all profits to the Aritzia Community Relief Fund to support its . A core value guiding the brand is its give-back initiative, as evidenced by the work it committed to at the start of the pandemic. So much so, its hard to determine at this point if our stores were more profitable prior to COVID-19 or our new stores will be more profitable as a result of new economics post COVID-19.. So whether youre shopping in stores or online, you can continue to enjoy Everyday Luxury knowing you and our teams are in good (clean) hands. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. More information about coronavirus waivers and flexibilities is available on . Aritzias net revenue for the first five weeks of the second quarter were down 25 per cent to 30 per cent compared with the same time last year, said chief financial officer Todd Ingledew. When will I get my order? They have invested in digital capabilities like personalization, size optimization and convenient payment options, and are delivering a high-touch, elevated in-store experience. Aritzia has shared snaps from grateful nurses and medics with POPSUGAR, which were posted on social media to thank the retailer for the thoughtful packages. After this time, a merchandise credit onto a Merchandise Card will be issued for a period of up to 40 days from the shipping date. No one has been laid off or furloughed at Aritzia to date, due to COVID-19. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. from 8 AM - 9 PM ET. At this time, Aritzia is not working with organizations like the the Black In Fashion Council or EveryStylishGirl's Career Advancement Directory, but they are working with external D&I experts, as well as making a contribution to the NAACP and Black Lives Matter. Copyright 2023 CNW Group Ltd. All Rights Reserved. Aritzia Community Sponsor Package - Diamond, Aritzia Community Sponsor Package - Double Diamond, Aritzia Distributes 10,000 Packs of Leggings and T-Shirts to Healthcare Workers, distributed to those on the front lines of COVID-19. Your Aritzia. Approximately a year before the pandemic started in North America, Aritzia's 97 boutiques were responsible for more than three quarters of the company's overall revenue. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. Youre in good (clean) hands.As we welcome you back through our doors, you can enjoy Everyday Luxury at ease, knowing that weve taken industry-leading health and safety precautions. "When we made the decision to close our stores in. Super Puffs immersive pop-up environments, called Super Worlds, were developed by Aritzias creative team and Willo Perron, the designer credited with Drakes flyingFerrariand Jay Zs 4:44 album, among other projects. "The minute we closed all of our stores in mid-March, we started planning to reopen. Wong declined to share any specific benchmark goals for achieving greater BIPOC representation in its corporate structure at this time. The sale typically takes place on Labour Day weekend. Aritzia closing all stores until further notice due to COVID-19 | CBC News Loaded. In addition to collection launches, new product launches this year will include intimates and swim, Hill said. It also partnered with Good360, the global leader in product philanthropy and purposeful giving, to gift Aritzia Community Relief Packages to those battling on the virus frontlines. Message frequency varies. To date, it has contributed more than $36 million in product donations, financial support and volunteer hours to non-profits and Aritzia Community partners that share its values. Financial Assistance for Food, Housing, and Bills. For further information: Helen Kelly, Vice President, Investor Relations, 604-215-6557, [emailprotected]. See How to Mail Back an Online Return for more information. In early March, when COVID-19 first began rearing its head around the world, few could imagine the toll it would take on the fashion industry. When typing in this field, a list of search results will appear and be automatically updated as you type. If you return items purchased via PayPal in store, well exchange them or issue you merchandise credit. As we navigate this complex and changing landscape, were being challenged on a daily basis. FRIDAY, JUNE 19 - A Letter to Our Community, ARITZIA LAUNCHES $20 MILLION PROGRAM TO GIFT CUSTOMIZED CLOTHING TO CANADIAN HEALTHCARE WORKERS. 80,000 frontline healthcare workers gifted through a $10 million initial donation When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. VANCOUVER, March 16, 2020 /CNW/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. I received an email/phone call letting me know my order has arrived in-store, can I go pick it up? Aritzia will also issue a refund in merchandise credit on an eGift Card if you return your items within 30 days from the shipping date. Click to View our Accessibility Statement. After 30 days, we will no longer accept returns. Aritzia The Canada-based retailer saw "outstanding client response" to the fall-winter collection, with expanded key product in new lengths and sizes, Hill said. We recognize that others are dealing with far more complex and impactful challenges than where we find ourselves. VANCOUVER, March 16, 2020 /PRNewswire/ - Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands . The Company designs apparel and accessories for its collection of exclusive brands. Aritzia's popular TNA sweatsuit, Photo Credit: Courtesy of Aritzia. Aritzia stock is trading at the next 12-month price-to-earnings multiple of 20.4, which is lower than its historical average of about 25.8, offering a good entry point. The company said it would be offering free shipping and free returns on online orders in the meantime. Interested? The Women Of Roblox Are On A Mission To Make Gaming A Force For Good, ChatGPT: Thinking Outside The Content Marketing Box, How Latina Entrepreneur Corina Burton Once Failed, Then Launched A Multi-Million Business, Child Sexual Abuse Survivors Pen Their Own Justice, Women Have Found A Powerful Way To Form Authentic Connections In Business - Mentoring Walks, Sephora, A New CCO And A Celebration Of Latinx Roots: Babba Rivera Is Building A Haircare Empire With Ceremonia, 5 Ways To Bounce Back After Getting Laid Off, Greenlight For Work Tackles Top Source Of Stress For Working Parents. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. It beat expectations as it reported a net loss of $26.5 million for the first quarter ended May 31, down from a net income of $16.2 million in the same quarter last year, which ended June 2, 2019. As we take extra precautions to keep our people safe, it may take us slightly longer than usual (1014 days) to issue your refunds. With Love, While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." Aritzia is well known and deeply loved by its clients in Canada with growing client awareness and affinity in the United States and outside of North America. From your order detail page, select Return Items to fill out the return request form. All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. This depends on what stage of the order process your purchase is at.